Unwritten Ground Rules

All Back to Zero

Many managers decry the resistance to change displayed by their people. Managers typically complain about people who are reluctant to change. Yet we think there are often good reasons for the resistance… I was speaking with someone recently who was explaining how

The Politics of Favour

Many organisations are wracked by internal dynamics that conspire to actively work against optimal performance. Sometimes, the internal issues are obvious – management weaknesses, overt conflict and insufficient resources are examples of these. But in other instances, the negative internal dynamics