What is the relationship between a medical procedure, a quote from a printing company, and a typical work meeting? Steve Simpson argues that ‘silence’ is the bond between these experiences – and it’s not golden.. I’d like to share three scenarios
In the last edition of Cultural Intelligence, we canvassed the concepts of ‘softball’ and ‘hardball’. It’s fair to say there are varying views on the extent to which we should focus on each of these in our day-to-day work! We’ll
In the early 1950’s, Solomon Asch released results from research that was both surprising and disturbing. He set up an experiment that tested people’s conformity – to determine the extent to which people would agree with other people, even when
We’ve recently come across a concept that has inherent appeal – the ‘Spiral of Silence’. Developed by Elisabeth Noelle-Neumann, founder and director of the Allensbach Institute (Germany’s version of the Gallup Poll) the argument is that public opinion is a
We all have that friend. The one who’s always happy, who’ll tell an at-boiling-point mate to “look on the bright side”, and who believes “laughter is the best medicine”. Now I don’t want to rid the universe of optimists (despite what